Council On Aging

Name Title Email
 Joni Schaff  Council on Aging Director
 Jennifer Dosson  Lodge Grass Supervisor
 Council on Aging

Funded by

  • Big Horn County State of Montana
  • Federal Government
  • Project income
  • In-kind contributions

On July 25, 1969, the Big Horn Association of Senior Citizens, of Hardin , Montana established the Senior Citizens program, now known as the Big Horn County Council on Aging (COA). The COA policies and assurances are under provisions of Section 1321.161 (c) (2) of Title III Federal Regulations. The Federal Older Americans’ Act Section 306 (a) (2) (c). The State Area II Agency on Aging, Social and Rehabilitation Service, Community Service Division.

Flag BHC Senior CitizensIn July, 1974, the Big Horn County Council on Aging incorporated as a non-profit Montana organization under the laws of the State of Montana . This program was established as a tool for the promotion, and that priority should be geared to our most important resources: The Senior Citizens, People and Community.


Lodge Grass Senior Center is a Satellite Center of the Big Horn County Council on Aging and is under the direct supervision of the Director at the Hardin office.

  • Transportation
  • Congregate Meals
  • Home Delivered Meals
  • Legal/Tax Referral
  • Health Care/Screening
  • Advocacy
  • Center Activities/Recreation
  • Information & Referral Service
  • Tax Aide
  • Pedicure
  • Educational/Health Films
  • Exercise/Low Impact Classes

General Background on the Council On Aging Concept

The programs functions are established to:

  • Promote and develop programs and activities that benefit Senior Citizens;
  • Cooperate with the Montana State Unit on Aging, and Area II Agency on Aging, also public and private agencies of the Community, State and National level, to more efficiently meet the needs and provide opportunities for older persons;
  • Participate in referral services in areas of Health, Housing, Finances and Transportation;
  • Bring people together for socialization;
  • Be aware and interested in the aspects, and needs of the Aging, promote appropriate public relations and endeavors, and coordinate activities, and fiscal management; and
  • Seek out resources at the local, State, and National levels, to provide services for the Aging.


The Council on Aging also acts as a liaison organization for any agency interested in the positive effects for elderly people. The main purpose is to promote the development of a comprehensive and coordinated service system to meet the needs of the older persons.

With this approach, the COA hopes to achieve involvement; plan services and coordinate planning with other agencies and organizations which promote opportunities to the elderly, on a wider range in both the public and private sectors.

The result will be to promote a better future outlook with new and expanded benefits and opportunities for Senior Citizens that will enhance and fulfill their lives to the maximum.

Helpful Resources

General Information

AARP National Headquarters

(888) 687-2277

601 E. Street NW, Washington DC, 20049

American Red Cross of Montana

(800) 272-6668

Disabled American Veterans National Headquarters (DAV)

(877) 426-2838

Eldercare Locator (can put you in touch with your Area Agency on Aging)

(800) 677-1116

Food Stamp Hotline

(800) 332-2272

Internal Revenue Service (IRS)

(800) 829-1040

24-hour refund information hotline: (800) 829-4477

Medicare Part A  & Part B (for hospital care and skilled nursing care)

(800) 633-4227

Medicare Fraud and Abuse Hotline

(800) 447-7828

Call if you suspect Medicare fraud or abuse.

Medicare Railroad

(800) 833-4455

Montana Center on Disabilities

(406) 657-2312

National “DO NOT CALL” Registry

(888) 382-1222

Register phone numbers to keep solicitors from calling.

Social Security

(866) 895-1795 or (866) 365-7107

For questions on Medicare eligibility and Medicare cards.

2900 4th Ave N., Rm 100,
Billings, MT 59105

Stop Junk Mail – Direct Marketing Associates

PO Box 9008, Farmington, NY  11735-9008

U.S. Department of Veterans Affairs

(800) 827.1000

State Information


(406) 441-2277 or (866) 295-7278

30 West 14th Street, Suite 301, Helena, MT  59601

American Cancer Society

(406) 256-7150

1903 Central Ave, Billings, MT  59101

Fax: (406) 256-7170

Alzheimer’s Association – Montana Chapter

(406) 252-3053

3010 11th Ave N, Billings, MT  59101

Better Business Bureau

(800) 356-1007

Blind and Low Vision Services

(888) 279-7532

111 Sanders, P.O. Box 4210, Suite 307, Helena MT  59604-4210

24 Hour Helpline for Montana for respite care

(877) 252-3053

Certification Bureau

(406) 444-2009

Questions/concerns regarding home-help agencies and nursing homes.

Citizens Advocate-Governors Office (Helena)

(800) 332-2272

Ask for Office on Aging-assistance or information including statewide resources

Consumer Fraud Complaints (Consumer Affairs)

(800) 481-6896

Department of Public Health and Human Services

(406) 655-7622

Addictive and Mental Disorders Division/ Local Advisory Councils (LAC)

2121 Rosebud Drive, Suite D17, Billings, MT  59102

Fax: (406) 652-1895

Disabled American Veterans (DAV)

(406) 443-8754

VA Montana Health Care System & Regional Office

1892 Williams St., Bldg 141, Rm. 109
PO Box 189, Fort Harrison, MT  59363-0189

Fax: (406) 442-3490

Energy Share of Montana

(406) 248-1477

(HRDC District VII)

(800) 433-1411

Medicaid Questions Line

(800) 362-8312

Medicaid Waiver Questions

(800) 219-7035

Montana Department of Public Health & Human Services (Aging Office)

(406) 655-7652

Montana Senior Citizens Association

(800) 553-5341

P.O. Box 423, Helena MT  59624

Montana State Refund Hotline (Automated)

(406) 444-9840

For personal questions regarding refunds call 896-4014

Montana Veterans Affairs Division

(406) 248-8579 or (406) 324-3000 or (406) 324-3740

P.O. Box 4789, Fort Harrison, MT  59636

Montana State Attorney General

(406) 444-2026

215 N. Sanders St., P.O. Box 201401, Helena MT  59624


Mountain Pacific Quality Health Foundation

(800) 497-8232

Call if you have a complaint about the quality of care you receive from your physician, hospital, nursing home or medical health plan.

Regional Ombudsman for Area II

(406) 256-6568

State Insurance Commissioner (Helena)

(800) 332-6148

P.O. Box 409, Helena, MT  59064

State Health Insurance Counseling Program (SHIP)

(800) 551-3191

State Office on Aging, 111 N. Sanders Street, Helena MT  59604

SHIP volunteers can assist with Medicaid/Supplemental Insurance questions

State Nursing Home Ombudsman (Helena)

(800) 332-2272

Assists with concerns of nursing home residents

State Long-Term Care Ombudsman

(800) 332-2272
111 N. Sanders Street, P.O. Box 4210, Helena, MT  59604

State Office on Aging (Dept. Of Public Health & Human Services)

(406) 444-5622

Telemarketing Fraud Unit

(406) 444-9405

Regional Information

Aging Services Help Line

(800) 551-3191

Montana Area Agencies on Aging Association, Helena

(800) 332-2272

Area Agencies on Aging

Area I

P.O. Box 1309, Glendive, MT  59330


(406) 377-3564

Fax: (406) 336-3570

Counties served:

Carter, Custer, Daniels, Dawson, Fallon, Garfield,
McCone, Phillips, Powder River, Prairie, Richland,
Roosevelt, Rosebud, Sheridan, Treasure,
Valley, Wibaux

Area II

1502 4th Street West, P.O. Box 127
Roundup, MT  59072

(406) 323-1320 or (800) 551-3191


Counties served:
Bighorn, Carbon, Fergus, Golden Valley,
Judith Basin, Mussellshell, Petroleum, Stillwater,
Sweet Grass, Wheatland, Yellowstone